Einstein, Quip, LiveMessage, Lightning, Commerce Cloud, Salesforce1 Mobile App and IoT.
For Whom Salesforce Einstein?
AI for CRM is designed to enable companies to be smarter and more predictive about their customers.
What’s Salesforce Einstein?
Salesforce Einstein, the first comprehensive AI for CRM, is designed to enable companies to be smarter and more predictive about their customers.
Einstein is the world’s smartest CRM solution. As you learn more about your customers, you’ll discover deeper insights, more effectively predict outcomes, recommend next actions, and automate tasks.
“Einstein is everyone’s data scientist”
How Einstein Works?
Eight leading business applications are built on a single platform — so you can connect to your customers in a whole new way.
Do you want to know more about Einstein??? Click here
How customer’s connected to salesforce?
When we need a ride,our first instinct is to grab our smartphones,not wave a hand. When we need to research a walking or biking route, we get personalized step-by-step directions instead of browsing a generic map.
Quip is an application,more productive way to work. It’s a complete content creation and management suite, with shared documents,spreadsheets, and tasks in a central place. Less time spent managing email is always a good thing so Quip lets you communicate with live editing, notifications and comments, and chat,reducing the email in your inbox.
Do you want to know more about Quip??? Click Here
Salesforce Live Message:
Mobile messaging has become the customer’s the preferred way to communicate. But service organizations aren’t equipped to have conversations on this highly personal channel. With Salesforce LiveMessage (formerly HeyWire), you can transform service communication from transactional to conversational — creating a two-way dialogue that enables agents to solve issues faster, on the channel customers love. Every messaging system, app, and social network — and even bots — are now a UI to the #1 customer service platform, making it easy to connect with your customers in a whole new way
Do you want to know more about Salesforce Live Message??? Click Here
Salesforce 1 Mobile App:
Make the Salesforce1 Mobile App your own with My Salesforce1, the ability to brand the app to your company’s look and feel. Now you can customize the Salesforce1 Mobile App so
that using it feels like an extension of your own company, all while retaining the power of the original app.
Do you want to know more about Salesforce 1 Mobile App??? Click Here
Commerce Cloud, Salesforce’s leading digital commerce platform. It’s a reinvented way to grow through cloud commerce, with predictive merchandising and a seamless customer experience across web, mobile, social, and in-store touchpoints.
Do you want to know more about Commerce Cloud??? Click Here
Thunder IOT Cloud:
Think of the billions of data points that can be collected and analyzed from the millions of connected devices, from smartphones to intelligent cars. In fact, we estimate 14 billion events occur per customer per day. It’s staggering — and it’s a massive opportunity to connect the entire internet of things to individual customers’ wants and needs. Salesforce connects you to your customers and everything they’re connected to with IoT Cloud, powered by Thunder, the world’s most scalable event processing engine designed to ingest and orchestrate billions of events in real time.
Do you want to know more about Thunder IOT Cloud ??? Click Here
Customer Success Platform:
This is how Salesforce Einstein connected with different customer success platform.
Do you want to know more about
Sales cloud Einstein???Click Here
Service cloud Einstein??? Click Here
Marketing cloud Einstein???Click Here
Analytics cloud Einstein???Click Here
App cloud Einstein???Click Here
Field Service Einstein???Click Here
Do you Want to Know more about Dreamforce 16 Keynote ??? Click here