Validation Rule for Case not closed in Queue:

AND(
NOT(ISBLANK(Owner:Queue.Id)),
ISPICKVAL(Status, "Closed")
)

 Calculate the end date of the month Based on the start date of the month:

DATE(
YEAR(Start_date__c),
MONTH(Start_date__c),
CASE( MONTH(Start_date__c),
1, 31,
2, IF( MOD( YEAR(Start_date__c), 4) = 0, 29, 28),
3, 31,
4, 30,
5, 31,
6, 30,
7, 31,
8, 31,
9, 30,
10, 31,
11, 30,
12, 31,
0
)
)

Calculate Total hours from Date:

TEXT(
FLOOR(Current_Time__c - CreatedDate) *24
) & " Hours "

Calculate Date, Minutes, Hours:

TEXT(
FLOOR(Current_Time__c - CreatedDate)
) & " Days " &
TEXT(
ROUND(MOD((Current_Time__c - CreatedDate)*24,24),0)
) &" Hours " &
TEXT(
ROUND(MOD((Current_Time__c- CreatedDate)*1440,60),0)
) &" Minutes "

Merge five picklist field values into one formula field:

SUBSTITUTE(
IF(ISBLANK(TEXT(Picklist_1__c)), NULL, TEXT(Picklist_1__c)+ ", ")+
IF(ISBLANK(TEXT(Picklist_2__c)), NULL, TEXT(Picklist_2__c)+ ", ")+
IF(ISBLANK(TEXT(Picklist_3__c)), NULL, TEXT(Picklist_3__c)+ ", ")+
IF(ISBLANK(TEXT(Picklist_4__c)), NULL, TEXT(Picklist_4__c)+ ", ")+
IF(ISBLANK(TEXT(Picklist_5__c)), NULL, TEXT(Picklist_5__c)+ ", ") + ".",
", .",
NULL
)

Approvals:

1.) Review Pending Approval Requests from Lightning Experience:

•  Lightning Experience can review their pending approval requests in one place. This change applies to Lightning Experience only.
• Edit the appropriate home pages in Lightning App Builder to add the Items to Approve component or app navigation bar.

2.) Don’t Worry About That Submit Button:

• Automatically add the button to all the associated page layouts when you activate an approval process. This change applies to both Lightning Experience and Salesforce Classic.

• When you create an approval process, look for this setting: Add the Submit for Approval button and Approval History related list to all Object page layouts. Previously, the setting added only the Approval History related list to the object’s page layouts, and it was disabled by default. It now includes the Submit for Approval button and is enabled by default.

• This setting is available only when you create an approval process. When the setting is enabled, Salesforce adds the Submit for Approval button to the Standard Buttons section of that object’s page layouts.

Process Builder

1.) Process Builder Has Updated Icons:

Winter 17—->>

Spring 17—->>

2.) Access Encrypted Data in Process Builder:

• Process Builder now supports encrypted fields, except in filters, like in the Update Records action. This change applies to both Lightning Experience and Salesforce Classic.
• If you’re an existing pilot customer, nothing has changed since the last release.

Ex: If you’ve encrypted Account Name, you can update that field’s value, but you can’t filter based on that field.

Picklist Administration:

1.) Global Picklist Fields Now Have Their Own Record Type:

All global picklist fields that use the same global value set now have individual record types. This change gives you more flexibility than having only one record type for all fields.

2.) Value Labels Are No Longer Tied to API Names:

• picklist value has a display label and an API name.
• change the label without the API name changing.
• You can also edit the API name.
• you can disable the ability to change API names.
  

  prevent users from changing a picklist value’s API name:

1.   Setup in Salesforce Classic, enter Picklist Settings in the Quick Find box.
2.   Select Disable editing picklist values’ API names.

3.) Access Picklists with the Tooling API:

Standard and global value sets are now available in the Tooling API and Metadata API.

       New Tooling API items are:

• StandardValueSet—Represents the set of values in a standard picklist field.
• GlobalValueSet—Represents the definition of a value used in a global value set or local custom picklist.

Note:

This feature isn’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. We can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

To set up Sales Cloud Einstein user Permission Needed “Customize Application” and “Modify All Data”

    Note:

1. Your org must use a public sharing model for leads and contacts.
2. Purchase Sales Cloud Einstein.
3. Salesforce installs two packages in your org, SalesforceIQ Cloud and Sales Insights. Each package adds an associated integration user and profile. Salesforce uses these entities to provide insights to your org. If you update these entities, it may affect your org’s ability to get insights.

    Steps to setup Einstein:

1. From Setup, enter Setup Assistant in the Quick Find box, then select Setup Assistant under Sales Cloud Einstein.
2. Select who can use Einstein.
   1. Create a permission set.
   2. From the License drop-down list, select Sales Cloud Einstein.

c.) Click Save.

d.) Click App Permissions.

e.) Enable app permissions for Einstein features.

              f.)Assign the permission set to users.

3.) From the Einstein Setup Assistant, enable Einstein features.
If you enabled Automated Activity Capture, Salesforce asks Einstein users to connect their Google™ or Microsoft® Office 365® account to Salesforce. It takes up to 24 hours for their emails and events to be initially added to Salesforce.

4.) Using the Lightning App Builder, add the Einstein component to the Home page and to Lightning pages for accounts, leads, and opportunities.
Einstein users see insights on the Einstein component. It takes up to 24 hours for insights to be available.

5.) After insights are available, add the Score field to any public lead list views. Salesforce automatically adds it to your default list view.

Note:

1. Tell sales reps to set the Sharing Setting for All Emails and Events to Everyone to get the most out of Opportunity Insights.
2. Tell sales reps to add the Score field to their list views to get the most out of Lead Insights

Scenario:

Write a Trigger to Auto populate Opportunity Name with Account Name, Today Date,1year from Todays Date while creating New Record.

Apex Class:

public class FetchAccName {
    public  void fetchaccount(List<Opportunity> NewOpps) {

    List<Id> oppIds = new List<Id>();
        for (Opportunity opp:NewOpps ){
             oppIds.add(opp.Id);
        }
    List<Opportunity> oppr = [select id , Name,Account.Name From Opportunity Where id in :oppIds];
                  for(Opportunity opps : oppr){
                        date myDate = date.Today();
                        Integer month = myDate.month();
                        Integer day = myDate.day();
                        Integer year = myDate.year();
                        opps.Name = (opps.Name +'::'+ opps.Account.Name +'::' +' '+day+'-'+month+ '-'+year+'::'+' '+day+'-'+month+ '-'+(year+1));
                    }       

    Update oppr;
    }
}
 

Trigger:

 trigger FetchAccountname on Opportunity (After insert) {
FetchAccName fa = new FetchAccName();
fa .fetchaccount(trigger.new);
}

Test Class:

@isTest
private class FetchAccountNameTest  {

	private static testMethod void opportunity() {
	       List<Opportunity> oList = new List<Opportunity> {
                   new Opportunity(Name ='00New mAWS Deal',
                                   StageName = 'Customer Won',
                                   Amount = 3000,
                                   CloseDate = System.today()
                        )
  };
  insert oList;
}
 

Detail Edit Page:

Output Detail Page:

New Features:

Einstein, Quip, LiveMessage, Lightning, Commerce Cloud, Salesforce1 Mobile App and IoT.

For Whom Salesforce Einstein?

AI for CRM is designed to enable companies to be smarter and more predictive about their customers.

                    “Start Learning AI in a whole new way“

What’s Salesforce Einstein?

Salesforce Einstein, the first comprehensive AI for CRM, is designed to enable companies to be smarter and more predictive about their customers.

Einstein is the world’s smartest CRM solution. As you learn more about your customers, you’ll discover deeper insights, more effectively predict outcomes, recommend next actions, and automate tasks.

                          “Einstein is everyone’s data scientist”

How Einstein Works?

Eight leading business applications are built on a single platform — so you can connect to your customers in a whole new way.

          Do you want to know more about Einstein??? Click here

How customer’s connected to salesforce?

What’s Quip??

  Do you want to know more about Quip??? Click Here

Salesforce Live Message:

Do you want to know more about Salesforce Live Message??? Click Here

Salesforce 1 Mobile App:

Do you want to know more about Salesforce 1 Mobile App??? Click Here

Commerce Cloud:

Commerce Cloud, Salesforce’s leading digital commerce platform. It’s a reinvented way to grow through cloud commerce, with predictive merchandising and a seamless customer experience across web, mobile, social, and in-store touchpoints.

 Do you want to know more about Commerce Cloud??? Click Here

Thunder IOT Cloud:

Think of the billions of data points that can be collected and analyzed from the millions of connected devices, from smartphones to intelligent cars. In fact, we estimate 14 billion events occur per customer per day. It’s staggering — and it’s a massive opportunity to connect the entire internet of things to individual customers’ wants and needs. Salesforce connects you to your customers and everything they’re connected to with IoT Cloud, powered by Thunder, the world’s most scalable event processing engine designed to ingest and orchestrate billions of events in real time.

  Do you want to know more about Thunder IOT Cloud ??? Click Here

Customer Success Platform:

This is how Salesforce Einstein connected with different customer success platform.

Do you want to know more about

Sales cloud Einstein???Click Here

Service cloud Einstein??? Click Here

Marketing cloud Einstein???Click Here

Analytics cloud Einstein???Click Here

App cloud Einstein???Click Here

Field Service Einstein???Click Here

Salesforce CPQ??? Click Here

Do you Want to Know more about Dreamforce 16 Keynote ??? Click here